Casework Assistance

Thank you for visiting the Casework Assistance portion of my website. "Casework" can be defined as the assistance provided at the request of, and/or on behalf of, South Dakotans in their dealings with federal agencies. Typically, casework involves individuals, groups with a common concern, or small businesses, and can include a problem, grievance, question of eligibility, need, or other tangible interest or benefit to these groups.

I am honored as a United States Senator to have the opportunity to assist South Dakotans in their dealings with federal agencies. Federal agencies are located in the executive branch of the government and include, for example, the U.S. Department of Agriculture, the Social Security Administration, and the Internal Revenue Service, or independent agencies such as the Equal Employment Opportunity Commission.

I have professional staff in my three state offices who are trained to work with constituent casework. These professionals work every day to assist South Dakotans when they encounter problems with federal agencies or federally funded programs. My staff and I are ready to assist you with these agencies.

If you require assistance, please call or write one of my three offices that serves your area. You will need to submit a copy of the privacy release form including a concise explanation of your situation along with any other information or documentation relevant to your case.

Because of the constitution’s separation of powers, I cannot assist in judicial or court matters, such as child custody, divorce, pending litigation or criminal trials or imprisonment. Problems involving South Dakota state agencies - such as welfare or state taxes -- also are outside my jurisdiction as a United States Senator. To get started on such state questions, you may want to visit the South Dakota state government website at

Thanks again for visiting my website, and I look forward to assisting you.